SUPPORT
How can we help?
Answers to common questions about the app, your account and your practice.
Getting startedDownload, set up and your first storyAccountSign in, profile, password, deleting dataSubscriptionPlans, billing, restoring purchasesTechnical issuesCrashes, audio playback, updatesRecording & microphonePermissions and recording qualityPronunciation feedbackHow scores work and how to improveApp supportDevices, languages and offline useContact supportTalk to a real person on our team
GETTING STARTED
SooFluent is coming soon to the App Store and Google Play. Follow us on YouTube, Instagram or TikTok to hear the moment it launches.
Stories are available for A2, B1 and B2 learners. If you’re unsure, start with A2 and move up whenever it feels easy.
RECORDING & MICROPHONE
PRONUNCIATION FEEDBACK
Still need help?
Write to us and a real person on our team will get back to you. If it’s a technical issue, include your device model and app version so we can help faster.